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Bookmarked content controls lose left hand side of bookmark

Aspose.Words Product Family
#1

We’re using Aspose words for java and we’ve noticed an issue where a dropdown content control is inside a bookmark. Following update of the document, the left hand marker of the bookmark gets dropped. This problem didn’t exist in version 17.6. It looks like the bug was introduced in 17.8. I’ve tried your most recent 18.6 and the problem still exists.

thanks

#2

@crozierb,

Thanks for your inquiry. To ensure a timely and accurate response, please attach the following resources here for testing:

  • Your input Word document.
  • Please attach the output Word file that shows the undesired behavior.
  • Please attach the expected output Word file that shows the desired behavior.
  • Please create a simple Java application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we’ll start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please zip and upload them.

#3

I had replied to your email but don’t see any mention here, so I’m now assuming I need to upload details to this webpage. aspose_test.zip (39.0 KB)

#4

@crozierb,

Thanks for sharing the detail. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-17244. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.