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Bullets are lost after DOC to PDF conversion using Java

Hi,

We are some issues trying to convert from doc to pdf file using Aspose.Words for Java. I’ve attached the doc and pdf file.

Bullets are corrupted after conversion to pdf file.

Thanks so much for your support

Kind regards,

@SIGED

Thanks for your inquiry. I could not reproduce this issue on my end while using latest Aspose.Words for Java. Please make sure you are using latest Aspose.Words.

Please download latest version of Aspose.Words for Java from here:
https://downloads.aspose.com/words/java

Hi,

We are using Aspose.Words for Java 10.8.0

Our code line trying to convert is:

Document docAspose = new Document(origen);
docAspose.save(destino);

where
origen: /home/siged/temp/oficio.doc
destino: /home/siged/temp/oficio.pdf

Thanks for your support.

Hi Johnnatan,

It would be great, If you share some more information about issue. Are you using the conversion code in web application? which operating system you are using?

Please find the exported PDF file by using latest version of Aspose.Words for Java.

Hi,

Yes, we have a webapp where we convert the doc file to pdf file, then we show the pdf result.

We are working on Linux.

Thanks for your support.

Hi Johnnatan,


Thank you very much for your feedback. It is great to hear that your issue has been resolved. You are always welcome and please feel free to ask if you have any query in future.


We always welcome constructive response from our customers.


Hi,

Sorry if I made a mistake trying to expose my issue, but it has not been resolved yet.

I’m attaching the doc and pdf file again. As I mentioned you before, we are working on Linux as OS, we have a webapp running on Tomcat web server, this app has a module to convert doc to pdf, after this is converted to pdf, we show the pdf to the user, but the bullets are corrupted as a consequence.

Thanks for your help

Kind regards,

Hi,


Sorry for inconvenience. Please make sure that “Symbol” font is installed on the PC where you performed conversion. I have attached these fonts.

For further details, please follow up this link:
<a href="https://forum.aspose.com/t/64490

In case of any ambiguity, please feel free to ask.

Problem solved!

Thanks so much for your support!

Kinds regards,

Hi Johnnatan,

Thank you very much for your feedback. It is great to hear that your issue has been resolved. You are always welcome and please feel free to ask if you have any query in future.

We always welcome constructive response from our customers.