[C#] Aspose.Emails : Some MSG file have unexpected characters when open with Aspose MapiMessage

Hi All,

I have an issue using Apose.Email MapiMessage on the sample message below.
When I open the msg file inside Outlook, the name of the attachment is correctly formatted “présentation …”
But when I load the message inside the MapiMessage, when I get the attachment filename it is badly formatted "pr_sentation’ where the underscore is an interrogation point inside a black diamond…

I tried to convert the msg message into an eml message => failed
I tried to change the encoding of the text => failed

I don’t what I can do :frowning: The things which is very strange is that the msg is encoded to UTF8, so the “é” letter is a known value

Does anyone can help ?

9EECE49F.zip (5,9 Mo)


We will check your problem and contact you as soon as we find the cause.

Thank you.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): EMAILNET-41216

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

Hello, do you have any update on this ticket please?