[C#] Aspose.Emails : Some MSG file have unexpected characters when open with Aspose MapiMessage

Aspose.Email Product Family
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1

Hi All,

I have an issue using Apose.Email MapiMessage on the sample message below.
When I open the msg file inside Outlook, the name of the attachment is correctly formatted “présentation …”
But when I load the message inside the MapiMessage, when I get the attachment filename it is badly formatted "pr_sentation’ where the underscore is an interrogation point inside a black diamond…

I tried to convert the msg message into an eml message => failed
I tried to change the encoding of the text => failed

I don’t what I can do :frowning: The things which is very strange is that the msg is encoded to UTF8, so the “é” letter is a known value

Does anyone can help ?

9EECE49F.zip (5,9 Mo)

2

Hello @JEREMY_JANIS ,

We will check your problem and contact you as soon as we find the cause.

Thank you.

3

@JEREMY_JANIS
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): EMAILNET-41216

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

4

Hello, do you have any update on this ticket please?

5

Hello @plantematt ,

The issue has been fixed and will be available in the last days of November.