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Cannot retrieve form fields from a Signed PDF

Hi,

I have created a PDF with fields using the method :-
pdf.facades.formEditor.AddField(FieldType.Text, "firstName", 1, 220, 580, 350, 565);

When I create the PDF and send it to a user who then fills it is and saves a signed copy.

I cannot retrieve the fields from the signed copy. Is this behaviour expected?


I have attached the signed pdf document

Thanks

Hi Fadil,


<span style=“font-size:10.0pt;font-family:“Arial”,“sans-serif””>Thanks
for using our products.<o:p></o:p>

I have tested the scenario and I am able to reproduce the same problem. For the sake of correction, I have logged it in our issue tracking system as PDFNEWNET-35404. We will investigate this issue in details and will keep you updated on the status of a correction.

We apologize for your inconvenience.

Hi, any news or a workaround?

Hi Fadil,

Since we recently have been able to notice this issue, so until
or unless we have investigated this issue in details and have figured out the
actual reasons of this problem, we might not be able to share any timelines by
which this problem will be resolved.


However, as soon as we have made some significant progress
towards the resolution of this issue, we would be more than happy to update you
with the status of correction. Please be patient and spare us little time. Your
patience and comprehension is greatly appreciated in this regard.

Hi Fadil,


Thanks for your patience.

We have further investigated the issue PDFNEWNET-35404 reported earlier and it does not seem to be a bug. The attached file (earlier shared document output2-signed.pdf) does not contain any form fields. Acrobat Reader/Adobe Acrobat is also not able to detect any field. So please create the fields in the document and try again.