Free Support Forum -

Change email address account


Could you change the email address linked to this account to network@…
The collegue who’s emal address is used has left the company



Do you want to update to Please confirm and then I’ll update it.


I want to update into


Dear @shahzadlatif,

Is there any news on this?

The problem is that we are in the middle of the process (through reseller) to acquire paid support.
I’m afraid if the email address isn’t changed that we will miss the data for login in into the ticketing system

Greetings and thanks for the help


Sorry for getting back to this late. The email address will be updated shortly and you’ll be notified here.


The email is updated. Please try to login using the new email. Please clear your browser cache if you find any issues while logging into the system with new email. If you still find any issues, do let me know.

Thank you for the update