Chart Label Is Rendered Black when Converting from PDF to PPTX in Java

Aspose.PDF Product Family
1

Hi,

I ran into an issue when converting a chart in PDF to PPTX. Screenshot 2023-03-02 at 10.02.29 AM.png (67.3 KB).

The column chart’s last label is rendered with a black background which is not present in the source PDF. Attached is the PDF for reference.

DRA.pdf.zip (45.6 KB)

Version used: 23.2
OS: macOS Ventura

Could you please take a look?

2

@srijal,
Thank you for contacting support.

Please share the following additional files and information:

  • code example that reproduces the problem with the chart
  • output PPTX file
  • JDK version in your app
3

The JDK version is 17 and the code is just simple conversion:

var fileName = "HRA";
try (Document document = new Document("src/main/java/" + fileName + ".pdf")) {
       document.save("saved.pptx", SaveFormat.Pptx);
}

The PPTX is attached.

saved.pptx.zip (810.7 KB)

Thanks

4

@srijal,
I have moved this forum thread to Aspose.Pdf forum. My colleagues will look into the issue and reply to you soon.

5

@srijal

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFJAVA-42533

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

6

@asad.ali

Due to the urgency of this matter on our end, could you please provide us an update?

7

@anilmhjn

It is sad to inform you that the ticket could not get fully investigated yet. However, as soon as we complete its analysis, we will be able to share some news about its fix ETA. On the other hand, please note that the issues are resolved on first come first serve basis in free support forum. Nevertheless, we will let you know once we have some news in this regard.

We apologize for the inconvenience.

8

Hi Asad. Thank you for your response.
Any update regarding this bug?

9

@anilmhjn

We are afraid that the ticket is not yet resolved due to other issues in the queue logged prior to this ticket. Your concerns were already recorded along with the ticket and we have updated them again. We will surely inform you as soon as we have some updates about ticket resolution or its fix ETA. We highly appreciate your patience in this matter.

We apologize for the inconvenience.

10

@asad.ali Thank you for your response.

Please update if any progress has been made.

11

@anilmhjn

We are afraid that no progress is yet made towards ticket resolution. We will certainly check the and complete the issue investigation as per its schedule and as soon as it is resolved, we will update you via this forum thread. We apologize for the inconvenience.