Chart labels are disappearing when we convert pdf to pptx


#1

Hi,

We are trying to evaluate Aspose.Pdf library for our application.
We have an issue with conversion from pdf to pptx. For some charts all the labels are disappearing. I have attached both pdf and pptx file(after conversion) here.
pdf and pptx files.zip (255.8 KB)
In pptx file you can see that the 3rd slide’s chart has no labels, where as they are present in pdf.

Below is the code am using for conversion.
public static void ConvertToPPT(string pdfFilePath, string outputFilePath)
{
Aspose.Pdf.Document doc = new Aspose.Pdf.Document(pdfFilePath);
Aspose.Pdf.PptxSaveOptions pptxTosave = new Aspose.Pdf.PptxSaveOptions()
doc.Save(outputFilePath, pptxTosave);
}

Please provide us a solution asap.

Thanks,
Prathap


#2

@PrathapSV

We were able to reproduce the issue in our environment and have logged it as PDFNET-47095 in our issue tracking system. We will surely look into details of the issue and keep you posted with the status of its rectification. Please be patient and spare us little time.

We are sorry for the inconvenience.


#3

Thank you for looking into the issue.

Do you have any TAT on this?

Regards,
Prathap


#4

@PrathapSV

The issue just has been logged in our issue management system and currently is pending for analysis. It will definitely be investigated on first come first serve basis because of free support policies. We will surely let you know as soon as we have some definite updates regarding its investigation and ETA. Please spare us little time.

We are sorry for the inconvenience.