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Collapsed Text when filling a field

Hi,

I have a particular pdf document, that when I fill the fields and flatten them using PDF.Kit (v4.3.0.0) , the text in the fields are collapsed on top of each other.

I have attached the original PDF and the result. Please ignore the digital signature - it was created by a thrid party.

I have posted about similiar issues with other PDF documents, what we have noticed is that they have all originated from scanned documents.

Please could you add some urgency to this.

Cheers

Mike

Hi Mike,

I’m afraid, I couldn’t see any field in the input PDF file; Form.FieldsNames is not returning anything either. Can you please check at your end whether this is the actual input file?

We’re sorry for the inconvenience and looking forward to help you out.
Regards,

Hi,

Sorry about that. However we have resolved the issue - the problem was with the orientation of the document - thanks to other features of your product we were able to rectify that.

Thanks

Mike