Free Support Forum - aspose.com

Colors - Images and words Missing when converting

when i convert some files to PDF format , some colored words become black , some images disapeared , some words located at the wrong place or even missed . i downloaded the aspose.total setup file a couple of days ago , so i think that is the latest version ,well , the latest free version .

i wander if u remove this features in purpose , cause this is a free version.

by the way , i tried to contact the ChangSha team but get no reply . i am a Chinese . i hope to Contact the Changsha team , Could you sent me the phone number of Changsha team ? THANK YOU !

Hi,

Thank you for considering Aspose.

You’d better check the laest verion of the products at http://www.aspose.com/Community/Files/. The products in Aspose.Total may not be the latest version.

Most of the problems should not be caused by free version. If it still won’t work please provide the file and let us check it.

BTW, we don’t provide phone support. Sorry for that.