Hello, Support.
Our application uses aspose-words-15.8.0.jar library to handle word documents. Sometimes client attach .doc file that is generated by their third-party application (don’t know exactly which one, probably fax-machine), and it fails due to “com.aspose.words.UnsupportedFileFormatException: Unknown file format - is thrown”.
This happens somewhere in the constructor:
public Document(InputStream stream) throws Exception {
this((zz9X)zz9X.zzZ(stream));
}
The sample file, that generates Exception, is attached. Any ideas why this could happen?
Thank you.