Content missing while converting word to pdf

Aspose.Words Product Family
1

Dear Support Team,
We are converting word to Pdf using aspose. while rendering the data is missing and Numbering serial order is missing in the generated Pdf file.Test.pdf (205.1 KB)
Please find the attached documents for your reference in which the data changes are highlighted.
Kindly check and provide work around solution ASAP and also permanent solution for us.

we are using the following code.
Document doc;

        var opts = new PdfSaveOptions();
        opts.SaveFormat = SaveFormat.Pdf;
        opts.ImageCompression = PdfImageCompression.Auto;
        opts.JpegQuality = 100;
        opts.UseHighQualityRendering = true;
        opts.TextCompression = PdfTextCompression.Flate;

        doc = new Document(folderPath + fileName);
        folderPath = SourceFolder + fileName+".pdf";
        doc.Save(folderPath,opts);
2

@subbusp

Could you please attach your input Word document here for testing? We will investigate the issue on our side and provide you more information.

3

Hi,
Thanks for your response.Please find the attached word documents.
WordFiles.zip (835.1 KB)

4

@subbusp

We have tested the scenario and have managed to reproduce the same issue at our side for document Test2.docx. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-18926. You will be notified via this forum thread once this issue is resolved. We apologize for your inconvenience.

Could you please share the screenshots of problematic output PDF for document text1.docx? We will then investigate the issue and provide you more information on it.

5

Hi,

While converting both word files numbering is missing.
Please find the attached output pdf file of test1 word document.Numbering.pdf (134.3 KB)
MissingNumbering.pdf (133.0 KB)

6

@subbusp

Please use the latest version of Aspose.Words for .NET 19.7 to get the desired output. We have attached the output PDF with this post for your kind reference. Test1 - 19.7.pdf (700.0 KB)

7

Hi,
Thanks for your response and information towards the problem.We will check with the latest version.