Conversion error

Aspose.Total Product Family
1
Best regard,

then attached the example of a judgment that is being presented at the time of conversion to a .docx .pdf document with the Aspose library (Aspose-words-16.4.0-jdk16.jar) The specific problem that arises is that when converting the document, for some reason the content of the document changes, apparent mind the font size, I attached the .docx document source and PDF output document, if you look at page 2 of the document PDF page content has changed regarding the origin .docx
.docx Document origin: Archivo_fuente.docx (Attached to this message)
.pdf Result: Archivo_resultado_corrido.pdf (Attached to this message)
Attached Images: imagen1.jpg, Imagen2.jpg
In the images shown in red, the pdf document moved to a different page to where it was at the origin .docx document.
Looking forward to your response.
Any questions or requests do not hesitate to contact us. (Agarciap@ugpp.gov.co)
Thank you very much and many successes.
2

Hi Jorge,


Thanks for your inquiry.

While using the latest version of Aspose.Words i.e. 16.6.0, we managed to reproduce this issue on our end. We have logged this issue in our bug tracking system. The ID of this issue is WORDSNET-13987. Your request has also been linked to the appropriate issue and you will be notified as soon as it is resolved. Sorry for the inconvenience.

Best regards,
1 Like
3

Hello . Do you have a tentative date to release this new version.?

4
Hi Jorge,

Thanks for your inquiry. Unfortunately, your issue is currently pending for analysis. Please note that, an issue first needs to be investigated to find the exact source of problem and then we investigate the best possible way to fix the issue. So, we can't provide you any reliable estimate at the moment. Once the issue is analyzed, we will then be able to provide you more information. Sorry for the inconvenience.

Best regards,
5

Best regard,


To study documents attached template openoffice test and become the error continues Aspose.

Converting does not retain the prescribed format in the template openoffice where it was built, we require that the format is static as it was built.

Thank you very much and many successes.
6

Hi Jorge,


Thanks for your inquiry. Please upgrade to the latest version of Aspose.Words for Java 16.6.0 and see how it goes on your end. Hope, this helps.

In case the problem still remains, please create comparison screenshot which highlights the problematic areas in Aspose.Words generated PDF and attach it here for our reference. We will investigate the issue further on our end and provide you more information.

Best regards,

7

The issues you have found earlier (filed as WORDSNET-13987) have been fixed in this Aspose.Words for .NET 22.8 update also available on NuGet.