Conversion on Windows Server 2019

Aspose.Words Product Family
1

Hi guys,

I use the code below :

 Dim LicenceWord As New Aspose.Words.License()
LicenceWord.SetLicense("C:\xx\x\aspose.lic")
Dim doc As New Aspose.Words.Document("C:\TEMP\558591710ab-26bf-40cb-842f-cad048bb5962.docm")
doc.Save("C:\temp\npa004.pdf", Aspose.Words.SaveFormat.Pdf)

If I run my programm on a Win10 machine I get npa004_W10.pdf and from Windows Server 2019 I get this npa004_Srv2019.pdf

From the same docm file with the same code, I get a different result (arrow char is converted to bullet).
I checked and I have the same fonts on both machine

PS: I use the 19.06 Versions but I tried with 20.12 and the issue stay the same.

Could you help me, please ?npa004_W10.pdf (72.9 KB)
npa004_Srv2019.pdf (69.5 KB)558591710ab-26bf-40cb-842f-cad048bb5962.zip (38.5 KB)558591710ab-26bf-40cb-842f-cad048bb5962.zip (38.5 KB)

3

@Paga16,

Please upgrade to the latest (20.12) version of Aspose.Words for .NET and see how it goes on your end? In case the problem still remains, then please ZIP and upload your input Word DOCM document here for testing. We will then investigate the issue on our end and provide you more information.

4

Hello Awais,

Thank tou helping me.
I tried with 20.12 and the issue stay the same. I attached the docm in the case.

Regards,

5

@Paga16,

Please copy the following font files from your Windows machine to your Server machine:

  • Arial
  • Wingdings
  • Wingdings 3
  • Times New Roman

Please also try installing the 'Arial Unicode MS ’ font file on your Server machine where you are performing DOCX to PDF conversion by using Aspose.Words. You may download it from following link:

6

Hello Awais,

You are right, the Wingdings 3 was different between my computer and the server. Coping the ttf file on server resolve my issue.

Thanks for your help

7

@Paga16,

It is great that you have managed to resolve this issue on your end. Please let us know any time you may have any further queries in future.