An error occurs when converting a docx document from Word to PDF/A. It happens at the title 4.2. This is hyphenated as a table, causes that all the text is not visible anymore.
Two examples are added to this post, contained in the file PM000092025.zip.
Hi Johan,
Thanks for your inquriy. Please note your issue pertains to Aspose.Words, as it support DOCX to PDFA conversion. So we have moved your post to the related forum, my colleagues from Aspose.Words team will guide you appropriately.
We are sorry for the inconvenience caused.
Best Regards,
Hi Johan,
Thanks for your inquiry. The shared zip file have 0kb file size. Could you please re-attach your documents again here for testing? We will investigate the issue on our side and provide you more information.
Hi Johan,
Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issues at our side. For the sake of correction, we have logged these problems in our issue tracking system for both documents. The issue IDs are WORDSNET-13930 and WORDSNET-13931. You will be notified via this forum thread once these issues are resolved.
We apologize for your inconvenience.
Please can you update us on the status of ticket 754408? The contact person for this ticket is Tital Amed.
Hi Johan,
Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.
Currently, your issues are pending for analysis and are in the queue. Once our product team completes the analysis of these issues, we will then be able to provide you an estimate.
Thanks for your patience and understanding.
Please can you give us an update on the status of this ticket? Customer asks for a solution.
Hi Johan,
Thanks for your inquiry. We regret to share with you that your issues have been postponed. I am afraid, there is no estimate available at the moment. We will inform you via this forum thread as soon as there are any further developments. We apologize for your inconvenience.
As a workaround of these issues, please set Table.TextWrapping property of problematic table as TextWrapping.None. Hope this helps you.
@Unisys-NL,
The issues you have found earlier (filed as WORDSNET-13930 and WORDSNET-13931) have been fixed in this Aspose.Words for .NET 17.11 update and this Aspose.Words for Java 17.11 update.
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