Convert docx to pdf not working properly

Aspose.Words Product Family
1

We have a docx file with a table.
Part of the table does not display once converting the docx to pdf.
We are using the latest Aspose.Words version - 16.8.0.0

Attached sample files.

Code part:

Aspose.Words.License license = new Aspose.Words.License();
license.SetLicense("Aspose.Words.lic");
var wordFile = new Aspose.Words.Document(filePath);

wordFile.Save(filePath.Replace(Path.GetExtension(filePath), “.pdf”), SaveFormat.Pdf);
Please advise,

2

Hi Leon,

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-14214. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

3

Thanks Tahir,
Do you have any estimation (days\weeks\months) for resolution?
We are experiencing this behavior in a production system, so it is crucial for us.

4

Hi Leon,

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Currently, your issue is pending for analysis and is in the queue. Once our product team completes the analysis of this issue, we will then be able to provide you an estimate.

Thanks for your patience and understanding.

5

We ran export from docx to all the following formats and tested the exported file if was exported fully or not:

Format Result
bmp FALSE
doc TRUE
docm TRUE
dot TRUE
dotm TRUE
dotx TRUE
emf FALSE
gif FALSE
html TRUE
htmlFixed TRUE
jpeg FALSE
mhtml TRUE
odt TRUE
pdf FALSE
png FALSE
ps FALSE
rtf TRUE
svg FALSE
txt TRUE
xps FALSE
xml TRUE
FlatOpc xml TRUE
FlatOpcMacroEnabled xml TRUE
FlatOpcTemplate xml TRUE
FlatOpcTemplateMacroEnabledxml TRUE
xaml FALSE

Please advise.

6

Hi Leon,

Thanks for your inquiry. This issue appears when the shared docx is converted to fixed page file format e.g. Pdf, XPS, Png etc. We will inform you via this forum thread once this issue is resolved. Thanks for your patience.

7

The issues you have found earlier (filed as WORDSNET-14214) have been fixed in this Aspose.Words for .NET 16.11.0 update and this Aspose.Words for Java 16.11.0 update.

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