Did you get anything?
When can I expect the solution for reported issue?
Thanks for your inquiry.
As we have recently notified the product team about the earlier logged issue, so it is pending for review. Product team will surely plan to investigate the issue as per their development schedule and as soon as we have some definite updates regarding resolution of your issue, we will let you know. Please be patient and spare us little time.
We are sorry for the inconvenience.
Is there any update regarding the Issue while try to edit the word file on “Microsoft Word Online” created by Aspose.PDF??
Thanks for your inquiry.
I am afraid that earlier logged issue has not been yet resolved due to other pending issues in the queue, logged prior to your issue. Relevant team will surely look into this matter as per their development schedule and as soon as we get some definite updates regarding its resolution, we will let you know. Please be patient and spare us little time.
We are sorry for the inconvenience.
Is there any update regarding “Issue while try to edit the word file on “Microsoft Word Online” created by Aspose.PDF”??
when can i expect the solution? its being too long.
Thanks for posting your inquiry.
I am afraid that the earlier logged issue has not been yet resolved. Moreover, please note that the issues have been resolved on first come first serve basis and there are already other issues pending in the queue, waiting to be resolved. However, we surely intend to provide fix against logged issues as soon as possible but it also depends upon the development schedule of product team and how long is the queue of pending issues.
Nevertheless, we have recorded your concerns and forwarded them to the respective team. As soon as we receive some feedback from their side, we will surely inform you. We greatly appreciate your patience and cooperation in this regard.
We are sorry for the inconvenience.
Did you fix the issue?
When can I expect the solution for reported issue?
Its too long.
Thanks for contacting support.
I am afraid that earlier logged issue has not been yet resolved, due to large number of pending issues in the queue. As soon as we have some significant updates, regarding resolution of your issue, we will surely inform you. Your patience is greatly appreciated in this regard. Please spare us little time.
We are sorry for the inconvenience.
Hi,
Is there any chances to resolve the logged issue as I want to purchase the paid version but due to this requirement I’m waiting from months.
Thanks for your support.
Thanks for your inquiry,
We have shared your concerns with relevant team and requested them to share an ETA (if possible) as well. I am afraid that your issue is still pending in the queue of unresolved issues but as soon as we receive some feedback from product team, in this regard, we will inform you. We highly appreciate your comprehension in this regard. Please spare us little time.
We are sorry for the inconvenience.
Hi,
we have purchased the license for Aspose.PDF and this is our major requirement to allow edit the word files on browser( “Microsoft Word Online”). can you provide any fix for this? we are waiting from months.
Please provide response as soon as possible.
Thanks in advance.
I am afraid that the issue reported by you, PDFNET-43320, has not been resolved yet. Our product team has been busy with prior critical and higher priority issues. Your ticket is in the queue and will be resolved on its due turn. We really understand your concerns so they have been recorded and coordinated to respective team. Please spare us some time. We really appreciate your patience in this regard.
You are replying to the wrong Hiral when you used the ‘@’ symbol
Thank you for your prompt reply. I apologize for the typing mistake. The response has been updated accordingly.
Can you please provide update related to it???
its now more than 6 months.
PLEASE HELP!!
Can please provide update on the reported issue?
I am afraid that the ticket reported by you, PDFNET-43320, is still pending for analysis. The product team has been busy with other high priority issues. However, we have recorded your concerns and have intimated relevant team. We really appreciate your patience and comprehension in this regard.
However, if this issue is a blocker for you then you may consider subscribing for Paid Support, where issues are used to be investigated with higher priority. Our customers, who have paid support subscription, report their issue there which are meant to be investigated urgently. For further information, please visit Paid Support FAQ.
Is there any update related to this issue?
Thank you for getting back to us.
We are afraid PDFNET-43320 is still pending for investigations owing to some previously logged and critical tickets. We have recorded your concerns and have escalated its priority to next level. It will be scheduled soon. We appreciate your patience in this regard.
Is there any chances that we get any help from you?