We have shared the files with you in a private message.
Are there any updates on PDFNET-46567?
We have performed the investigation against the ticket PDFNET-46567 and found that If the initial DOC file is generated on the same machine then the font most likely is modified along with DOC->PDF conversion which is not performed by Aspose.PDF API. As to Arial in “Detecon_Carr_DE_2020-01-22 (1).pdf”, you can discover with Adobe Acrobat Reader that the font names are actually “Arial-BoldMT” and “ArialMT”. We don’t have fonts with these names installed in our machine, so we observed the same issues that you described.
Could you please again verify if DOC to PDF Conversion is preserving the actual fonts at your end? Please let us know about your feedback and we will further proceed with the investigation accordingly.
You’re right. the font name in the PDF file is Arial-BoldMT. What do you suggest? What should be the name of the font? Just Arial-Bold?
Why are there some characters added in front of the font? These are added after conversion to PPT. Is i because of the already wrong font from the PDF?image.png (748 Bytes)
I rechecked one thing. If I have a DOC file with a bold font.After saving it as PDF (directly from Word) the font also gets the MT added after the name.But this does not happen for every font. E.g. for Calibri it is not added but for Arial. So this is not a problem from the software we are using to convert DOC -> PDF.
I also don’t think that the other user (that originally reported this bug) uses the same software as we do.
Can you please recheck if there is some fix or workaround for this.
The DOC to PDF conversion is not done using Aspose.PDF. It is carried out with the help of Aspose.Words and right place to get an answer related to DOC to PDF conversion is respective category. Please create a post there with the details of your scenario and you will be assisted there accordingly.
But we are not even using the DOC -> PDF from Aspose.
I just rechecked by removing the strange characters that were added when using Aspose. The font looks correct.
As I already said in my last comment the MT is also added when exporting to PDF directly from Word. Then this has to be an issue from Word?
In the attached screenshot you can see it. First the output we get using Aspose. Second one after removing GODOLG from the font name. Third one when I directly choose the font in the dropdown in PPT. image.png (3.4 KB) image.png (701 Bytes)
As per our understandings now, you are converting a Word document into PDF using MS Word and then generating a PPTX/PPT file from obtained PDF using Aspose.PDF. In the final generated output PPTX/PPT, you are noticing font related issues? Please confirm if we stated correctly. Also, kindly share the new PDF file about which you mentioned in your last two messages. We will proceed accordingly.
You can find the files in this comment (replied to the comment from Jan 20).
So actually we are using a different software to generate DOC -> PDF. And after that we use Aspose to convert it to PPT.
To test if the other software causes the problem I generated the PDF directly from Word and both looked the same (MT added to font name).
I also attached the PDF that was generated directly from Word. There you can see in the font settings that there is also MT added to the name. This is a test.pdf (6.3 KB)
I did not test to convert the PDF generated in Word to PPT. But if it is correct that the problem occurs because of the MT then there should be the same problem.
Thanks for the feedback and explaining the issue further. We have updated the ticket information accordingly and will investigate from this perspective. We will let you know once we find some way to tackle such situation using Aspose.PDF.
Are there any updates?
We have performed an initial investigation and found that the font name did changed when we converted a simple Word Document into PDF using MS Word. The “MT” was added to the font name only when the font was Arial. We are afraid that currently we cannot guess a system font ignoring “MT” and further investigation or enhancement is required for it. Another ticket has been opened as PDFNET-51820 in our issue tracking system to further address this particular case. We will let you know once we make some progress in this regard.
We apologize for the inconvenience.
Hi,
are there new information regarding PDFNET-51820?
We are afraid that we do not have any news about ticket resolution at the moment. We will let you know once we find some way to prevent the issue you are currently facing. Please give us some time. We apologize for the inconvenience.
Hi, are there any updates?
We are afraid that the earlier logged issue could not get resolved due to its complexity level. We will surely update you via this forum thread once its resolved. We apologize for you inconvenience.
Are there any updates?
One of our customers now gets a problem when copying the content from the generated PPT into another PPT. The text is now just a bunch of weird symbols.
We need this to be fixed. Removing the MT will solve this problem but the customer doesn’t want to do it.