Convert PSD to Tif occurs exception

Aspose.PSD Product Family
1

Recently, we upgrade the Aspose.PSD.dll from version 23.7.0.0 to version 23.9.0.0, but when we try to convert a PSD to Tif, an System.Exception: ‘Attempt to write 0 bits’ occurs, here is the sample code and file.

static void Main(string[] args)
{
Aspose.PSD.Image psdImage = null;

        try
        {

            psdImage = Aspose.PSD.Image.Load(@"photo-11.psd");
            psdImage.Save(@"output.tif", new Aspose.PSD.ImageOptions.TiffOptions(Aspose.PSD.FileFormats.Tiff.Enums.TiffExpectedFormat.TiffJpegRgb));
        }
        catch(Exception e)
        {
            var ex = e.InnerException;
        }
    }
}

image.png (35.9 KB)

photo-11.zip (5.9 MB)

2

@Glority_Developer
Could you please clarify the version of .Net, OS and what type of license do you use.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PSDNET-1799

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

3

We are using .Net 4.0, the OS info is “Microsoft Windows [Version 10.0.19045.3570]”, and the license type is Aspose.Total for .NET - Developer OEM - SKU APDNTODO.

4

@Glority_Developer thank you. I’ve updated the issue ticket. Aspose.PSD team will try to fix this issue in 23.11.

7

When will V23.11 be released? If it’s too late, we will decide to abandon V23.9, It looks like this is an issue introduced in V23.9.

8

@Glority_Developer please use the 23.8 until the issue will not be fixed. This ticket is now in the progress. 23.11 will be published before the end of November