Convert Visio Diagrams to PNG using Aspose.Diagram for .NET - output images are not correct

asad.ali · February 10, 2020, 7:08pm

Thanks for contacting support.

The issue has been logged in our issue tracking system as DIAGRAMNET-51763. We will surely look into details of it and keep you posted with the status of its correction. Please spare us little time.

We are sorry for the inconvenience.

msindia · February 14, 2020, 9:12am

@asad.ali,
Thanks for your Aspose Diagram 20.2.0.0.

The tickets **’ **DIAGRAMNET-51751 , DIAGRAMNET-51752 and DIAGRAMNET-51763 are solved.

These tickets are still issue DIAGRAMNET-51753 , DIAGRAMNET-51754** ’. please help us
We are waiting for your reply and support.

Thanks.

asad.ali · February 14, 2020, 6:35pm

@msindia

We will surely look into these tickets and let you know about additional updates as soon as we have some. We are sorry for the inconvenience.

aspose.notifier · February 14, 2020, 6:44pm

The issues you have found earlier (filed as DIAGRAMNET-51751,DIAGRAMNET-51752,DIAGRAMNET-51763) have been fixed in Aspose.Diagram for .NET 20.2.

asad.ali · February 17, 2020, 10:52pm

@msindia

We again checked these issues with the latest version of the API and were unable to notice them anymore. Would you kindly share the generated outputs on your side?

msindia · February 18, 2020, 7:40am

@asad.ali,

We have tried with our original file. It has issue. But we tried with the above given file (What we attached last time - problem 3 and 4 files), t’s works fine.
we have attached our original file.

Problem 1: Icon position
Input: IconPosition.zip (37.9 KB)
Output: IconPosition.PNG (1.9 KB)

Problem 2: Question mark
Input : Question Mark Position.zip (38.8 KB)

Output: Question Mark Position.PNG (5.6 KB)

We have more than 10 files like the above issues.

We waiting for your reply.

Thanks.

msindia · February 18, 2020, 1:14pm

@asad.ali,

We have Visio with excel workbook object. While convert PNG format, it’s shown some blur in the content.

Input: Layers.zip (22.7 KB) Output: Layers.PNG (1002 Bytes)

We are waiting for your reply.

Thanks.

asad.ali · February 18, 2020, 6:19pm

@msindia

Thanks for your feedback.

Since the issues DIAGRAMNET-51753, DIAGRAMNET-51754 were resolved in 20.2 version of the API, related tickets have been closed now. However, we have generated new tickets as follows for your other files:

DIAGRAMNET-51769

DIAGRAMNET-51770

DIAGRAMNET-51771

We will surely look into details of recently logged issues and keep you posted with the status of their correction. Please spare us some time.

We are sorry for the inconvenience.

Please share all those files so that they can be investigation and related issues can be resolved.

msindia · February 20, 2020, 4:45am

@asad.ali

We have attached 3 more images. We need general solution for all diagram.
we are using Aspose.Diagram 18.10, it works all images are fine.
But we upgrade to Aspose.Diagram 20.2.0.0

We are waiting for your support.
Input: Issue _Question Mark and Plus.zip (273.5 KB)

Thanks.

asad.ali · February 20, 2020, 6:14pm

@msindia

We were unable to find any file with your post. Would you please make sure to upload them again.

msindia · February 21, 2020, 4:12am

@asad.ali,

We have attached the files. check above reply.

We have attached 3 more images. We need general solution for all diagram.
we are using Aspose.Diagram 18.10, it works all images are fine.
But we upgrade to Aspose.Diagram 20.2.0.0

We are waiting for your support.
Input: Issue _Question Mark and Plus.zip (273.5 KB)

Thanks.

asad.ali · February 21, 2020, 6:03pm

@msindia

Three separate issues have been created for your files in our management system as following:

DIAGRAMNET-51775 - Question mark issue
DIAGRAMNET-51776 - Question mark issue
DIAGRAMNET-51777 - Plus Icon issue

We will let you know as soon as these are resolved. Please spare us some time.

We are sorry for the inconvenience.

msindia · February 26, 2020, 7:02am

@asad.ali ,

While convert Visio to Png. Some icons position changed.
Input: Icon pos.zip (15.8 KB)
Output: Icon pos.PNG (4.6 KB)

We have more files like the above issues. (We need general solution for these type of issues)

We are waiting for your reply and support.

Thanks.

asad.ali · February 26, 2020, 9:19pm

@msindia

We have logged an issue as DIAGRAMNET-51787 in our issue tracking system for it. We will surely inform you as soon as it is resolved. Please spare us some time.

We are sorry for the inconvenience.

asad.ali · February 26, 2020, 9:51pm

@msindia

We would like to share with you that earlier logged issues (DIAGRAMNET-51769, DIAGRAMNET-51770) has been resolved in hotfix Aspose.Diagram for .NET 20.2.1.

asad.ali · February 27, 2020, 6:06pm

@msindia

Please try using latest hotfix that we have shared with you earlier. In case you still face any issue, please let us know.

msindia · February 28, 2020, 4:13am

@asad.ali,

Thanks your support and new version of Aspose.Diagram for .NET 20.2.1. We will check and update the status.

Thanks.

msindia · February 28, 2020, 6:27am

@asad.ali,

While convert Visio to Png. It’s shown some exception.
Input: Issue_Convertion.zip (133.5 KB)
Output: image.png (12.6 KB)

We are waiting for your reply and support.

Thanks.

msindia · February 28, 2020, 9:31am

@asad.ali,

Thanks for your support

The tickets DIAGRAMNET-51769 , DIAGRAMNET-51770 , DIAGRAMNET-51787 , DIAGRAMNET-51775, DIAGRAMNET-51776, DIAGRAMNET-51777 is solved in the new version Aspose.Diagram for .NET 20.2.1.

Thanks.

asad.ali · February 28, 2020, 7:02pm

@msindia

Are you facing this with 20.2.1 verison?