Converting a PPTX File with a Chart to PDF in C# Never Finishes

Aspose.Slides Product Family
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1

We have a sample file that includes a graph. When converting that file with Aspose.Slides into PDF, the conversion never finishes. The process just keeps going, might be stuck in an endless loop.

var doc = new Aspose.Slides.Presentation( filePath );
doc.Save( outFileName, Aspose.Slides.Export.SaveFormat.Pdf );

We have tested Aspose.Slides.NET version 22.8.0 and also 24.10.0.

AsposeJammer_Blank.zip (69.5 KB)

2

@M-Files_Support,
Thank you for reporting on the issue. I’ve reproduced the problem you described. We are sorry that you have to encounter this problem.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESNET-44726

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

Please also share the following additional information if it is possible:

  • OS version on which the problem occured
  • .NET target platform in your application project
3

The issues you found earlier (filed as SLIDESNET-44726) have been fixed in Aspose.Slides for .NET 24.11 (ZIP, MSI, NuGet, Cross-platform).
You can check all fixes on the Release Notes page.
You can also find the latest version of our library on the Product Download page.