Converting from PDF to GIF

Aspose.PDF Product Family
1

Hi!

We are using Aspose to convert PDF- and DOCX-files to GIF-file.

We have an OutOfMemory error when we try to convert PDF-file with special symbols inside a text layer to GIF-file.

We are trying to do it using code:

com.aspose.pdf.Document pdfDocument = new com.aspose.pdf.Document(“D:\test.pdf”);

for (int page = 1; page <= pdfDocument.getPages().size(); page++) {
_ try (java.io.OutputStream imageStream = new FileOutputStream(“D:\” + page + “.gif”)) {_
_ Resolution resolution = new Resolution(100);_
_ GifDevice jpegDevice = new GifDevice(resolution);_
_ jpegDevice.process(pdfDocument.getPages().get_Item(page), imageStream);_
_ }_
}

Also I’m attaching the PDF-file4asposeissue_3.pdf (2.4 MB)
file as example.

2

@pperov,

We are unable to download your source PDF document. Kindly upload a Zip of this PDF document. We will investigate and share our findings with you. Your response is awaited.

3

file4asposeissue_3.zip (2.3 MB)

Uploaded

4

@pperov,

We managed to replicate the problem of memory consumption, and then out of memory error. We have logged an investigation under the ticket ID PDFNET-43825 in our bug tracking system. We have linked your post to this ticket and will keep you informed regarding any available updates.

5

Hello! Do you have any information about the issue?

6

@pperov,

The linked ticket ID PDFNET-43825 is pending for the analysis and not resolved yet. Our product team will investigate as per their development schedules. We will let you know once a significant progress has been made in this regard.

7

Hello! Do you have any information about the issue?

We paid 10K$ for the product and we expect that the issue will be solved. Unfortunately we did not have any information from you since January.

8

@pperov

Thank you for getting back to us.

We definitely value your concerns and realize the significance of this issue. Please note that we provide resolution against every issue reported by our customers - however, issues have been resolved on first come first serve basis, which we believe, is the fairest policy. There is large number of pending issues in the queue which were reported prior to your issue and we have been working over resolving those issues as well as introducing new features and improvements in the API.

Moreover, we have raised the priority of your issue to next level and we will schedule it soon. We appreciate your patience and comprehension in this regard.