Dear,
While converting pcl to pdf, the background image is not converted to the pdf
Included an exampeexample.zip (563.9 KB)
Thanks for the help
Dear,
While converting pcl to pdf, the background image is not converted to the pdf
Included an exampeexample.zip (563.9 KB)
Thanks for the help
Thanks for contacting support.
Can you please share which version of Aspose.PDF you are using on your end along with source code as well to further investigate this issue.
Here’s the code using version 20.4
SetAsposeLicense();
string pclFile = args[0];
string pdfFile = Path.ChangeExtension(pclFile, ".pdf");
Aspose.Pdf.LoadOptions loadopt;
Aspose.Pdf.Document doc;
loadopt = new Aspose.Pdf.PclLoadOptions() { SupressErrors = true };
doc = new Aspose.Pdf.Document(pclFile, loadopt);
doc.Save(pdfFile);
doc.Dispose();
Thanks for sharing further details.
We have logged an investigation ticket as PDFNET-48144 in our issue tracking system. We will further look into details of it and keep you posted with the status of its resolution. Please be patient and spare us some time.
We are sorry for the inconvenience.
Dear,
Any news on this?
If we get paid support, do I have to recreate the open tickets or can these be changed to priority of paid support?
You would not need to create a new ticket in case you have paid support subscription. You will only be creating a topic in our paid support forums with the reference of previously logged ticket and it will be escalated to high priority accordingly.
The issues you have found earlier (filed as PDFNET-48144) have been fixed in Aspose.PDF for .NET 21.1.