We recently bought Aspose priority support for escalating an issue (Free Support Forum - aspose.com) Need to know the procedure to create support ticket
Hello
Thanks for your request. This model of support builds on our free support service but with additional things. Please follow the link to learn how to use Priority Support:
https://helpdesk.aspose.com/kb/faq/2-Developer-Business-Support-Key-Benefits-Conditions
Once you purchased Priority Support, you can access the Priority Support forums by clicking on this link:
https://helpdesk.aspose.com/index.php
Please feel free to ask us more questions.
Best regards,
Can you tell me if there is a work around?
Hello
Thank you for additional information. Currently I cannot suggest you any way to work the problem around. You should just wait for the fix of the original issue. We will keep you informed on any developments regarding this issue.
Best regards,