Doc to pdf don't save (header) image(s)

Hi all!
Converting from a .doc file (normal text with a logo image in its header) to .pdf,
the image is replaced with a red “X” (seems it don’t find the source of the image…)

Any ideas?

Thank you!

Hi
Thanks for your request. Could you please attach your input and output documents here? I will investigate the issue and provide you more information.
Best regards,