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Doc to Pdf File conversion - Bullet (solid circle) converted to (square)

Hi Team,
When tried to convert a .doc file to .PDF file, The bulletine (round) is getting converted to ▢ (Square). Kindly do the needful and rectify the issue ASAP.

@Varshini_Sudhakar most likely, font used for bullets is substituted by Aspose.Words because it cannot find the required font.
Please check this post, the solution should also apply to your case.

Hey @eduardo.canal is there any specific font that is getting substituted? Mine is Windows OS

@Varshini_Sudhakar you can check for font substitution using an implementation of IWarningCallback interface:

Document doc = new Document("C:\\Temp\\input.docx");
// Set this property after load the document.
doc.WarningCallback = new IssueCallBack();
public class IssueCallBack : IWarningCallback
    public void Warning(WarningInfo info)

If you attach the current input and output files I will be able to provide further support.

Hi I have attached the issue causing file and the output of the same in zip folder.
BulletConversionIssue.zip (22.1 KB)

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I was able to reproduce your problem.
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSNET-25142

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

Hey @eduardo.canal Thanks for the updates, Is there a way to track this Ticket. Is there any sort of rough estimates on when I can expect a fix for this issue.

@Varshini_Sudhakar You can track the issue status in this forum. You can see the issue status on the bottom of the topic.
Unfortunately, at the moment we cannot provide you any estimates, since the issue currently is in the queue for analysis. Once analysis is done we will be able to provide you more information.

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