When I try to convert the document in attachment I get this error : Root element is missing.
Our personnal document are correctly convert (only one failed because one cell is converted vertically instead of horizontally but we will investigate before asking you)
The document in attachment is a document from microsoft web site, we won't convert it but I think if a microsoft document is not converted, we could have the problem too.
Thanks for your inquiry. While using the latest version of Aspose.Words i.e. 11.11.0, I managed to reproduce System.Xml.XmlException on my side during loading your DOC file into Aspose.Words’ DOM. I have logged this issue in our bug tracking system. The issue ID is WORDSNET-7645. Your request has been linked to this issue and you will be notified as soon as it is resolved. Sorry for the inconvenience.