I’m having an issue getting some of our documents to print in Landscape. Opening the document in Word shows the orientation in Landscape, and the print dialogue says it will print in Landscape. I did notice that when I went into page setup it was set for Portrait. I changed that to Landscape, thinking I had found the solution, yet still it wants to print in Portrait.
I’ve looked into the Document object and the only section in the document has a PageSet.Orientation of Landscape. To test, I created a DocumentBuilder to check the PageSetup.Orientation there and it’s still Landscape. I even grabbed the PageInfo object of the only page in the document, and Landscape is set to true.
There’s also an issue in printing where it’s forcing the printer to use Tray 1, which is typically not used for us. I’ve checked in the Document object in places and the paper source is set to 0. Other documents I’ve tested print in their expected orientations and automatically select the paper source.
I’m not sure if there are other places in the object or Word document I can look to test orientation settings and paper sources. Any help is appreciated.
This particular file is a template created long before I started work here, so I’m not sure exactly in what manner it was created. There also may be more templates like this one somewhere but I figure if I can learn how to fix this one then I can fix any others we find.
Edit: I have attached the file if that helps, thanks.
File.zip (11.3 KB)