Hi I have an template which is in .docx format. But when i peform merge, the merged document is being produced in .doc format not .docx format. this happens on specific servers only. it works on few servers.
can you please advise on this behaviour.
Hi,
Thanks for your inquiry. To ensure a timely and accurate response, please attach the following resources here for testing:
- Your input template Word document (DOCX).
- Aspose.Words generated output document which shows the undesired behavior (DOC).
- Your expected document which shows the correct output. Please create this document using Microsoft Word application.
- Please create a standalone runnable simple console application (source code) that helps us reproduce your problem on our end and attach it here for testing.
- Please share the details of the development environment (e.g. OS, .NET Framework versions) of the machine you're getting this problem on.
- What version of Aspose.Words for .NET are youusing?
As soon as you get these pieces of information ready, we'll start investigation into your issue and provide you more information. Thanks for your cooperation.
PS: To attach these resources, please zip them and Click 'Reply' button that will bring you to the 'reply page' and there at the bottom you can include any attachments with that post by clicking the 'Add/Update' button.
Best regards,