I’m seeing two issues saving a word document as a PDF.
1. Word shadow effects applied to transparent images are rendered incorrectly in PDF format. When saved as a DOCX, the shadow follows the shape of the image, with no shadow cast for the transparent portions of the image. When saved PDF, the transparency is ignored and the shadow appears behind the entire “box” of the image.
2. Text positioned over images renders incorrectly in PDF format. When saved as a DOCX the text is positioned correctly. When saved as a PDF, the text is positioned considerably lower and to the right of where it should be.
Thank you!
Hi Nick,
Thanks for your inquiry. To ensure a timely and accurate response, please attach the following resources here for testing:
- Your input Word document.
- Please attach the output Pdf file that shows the undesired behavior.
- Please share the screenshots of problematic sections of output.
- Please create a standalone console application (source code without compilation errors) that helps us reproduce your problem on our end and attach it here for testing.
As soon as you get these pieces of information ready, we'll start investigation into your issue and provide you more information. Thanks for your cooperation.
PS: To attach these resources, please zip them and Click 'Reply' button that will bring you to the 'reply page' and there at the bottom you can include any attachments with that post by clicking the 'Add/Update' button.
Tahir,
I'm running into some issues using the attachment system.
I am going to send a link to the file in a direct message.
Thank you for your help!
Nick
On the 2nd quote, I was trying to describe the desired behavior. Sorry if that wasn't clear!
Thank you for the help!
Hi Nick,
Thanks for your feedback. We will inform you via this forum thread once WORDSNET-13351 is resolved. We apologize for your inconvenience.
The issues you have found earlier (filed as WORDSNET-13351) have been fixed in this .NET update and this Java update.
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Thank you! I just updated our application and I can confirm that those issues are no longer present.