Don't support multimonitor

Aspose.HTML Product Family
1

The example Code in: html to pdf

HTMLDocument htmdoc = new HTMLDocument(dir + "template.html");
// Render HTML to PDF & XPS
HtmlRenderer renderer = new HtmlRenderer(); 
renderer.render(new PdfDevice(new PdfRenderingOptions(), dir + "output.pdf"), htmdoc);
renderer.render(new XpsDevice(new XpsRenderingOptions(), dir + "output.xps"), htmdoc);

show error: java.lang.RuntimeException: Don’t support multimonitor

2

@Sayah.Mnafeg

Is it showing this error with specific HTML document? Can you please share a sample HTML file in .zip format for our reference? We will test the scenario in our environment and address it accordingly.

3

The full stack error:
java.lang.RuntimeException: Don’t support multimonitor
at com.aspose.html.utils.fFT.eqF(Unknown Source)
at com.aspose.html.utils.abI$1.d(Unknown Source)
at com.aspose.html.utils.abI.getWindowSize(Unknown Source)
at com.aspose.html.utils.dYp.(Unknown Source)
at com.aspose.html.utils.Xx.a(Unknown Source)
at com.aspose.html.utils.Xy.b(Unknown Source)
at com.aspose.html.utils.TY.a(Unknown Source)
at com.aspose.html.utils.TW.g(Unknown Source)
at com.aspose.html.utils.UT.and(Unknown Source)
at com.aspose.html.utils.UT.anN(Unknown Source)
at com.aspose.html.utils.abz.a(Unknown Source)
at com.aspose.html.rendering.HtmlRenderer.render(Unknown Source)
at com.aspose.html.rendering.HtmlRenderer.render(Unknown Source)
at com.aspose.html.rendering.HtmlRenderer.render(Unknown Source)
at com.aspose.html.rendering.Renderer.render(Unknown Source)
at com.aspose.html.rendering.Renderer.render(Unknown Source)
editor.zip (300 Bytes)

4

@Sayah.Mnafeg

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): HTMLJAVA-1579

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

5

Hi,
I have the same error message.
It happens with all kinds of html files, no matter if i use HtmlRenderer or Converter.
In the attached zip-file is the stacktrace and a example html.

Regards

stacktraceAndExampleHtml.zip (1.7 KB)

The above mentioned error occurs with version 23.8 for Java.

The last version that does not throw this error for me is version 22.8

6

@dischsco

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): HTMLJAVA-1593

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.