Download messages feature doesn't work

I exported my messages which produced this notification:

But when I click on the link to open the gz file it tells me the page doesn’t exist.

When I click the [Download All] button to download posts, nothing happens. When I click it a second time it says posts can only be downloaded once a day. How do I download my posts?
image.png (16.7 KB)


I have noticed this issue at my end as well and we’re working to fix. You’ll updated here once fixed. Thanks.


This issue is now resolved. You need to click the Download button again and generate a new message and then you’ll be able to download your data.