Free Support Forum - aspose.com

Elements in chart is missing when converting DOCX to PDF

Hi,

When converting a docx with some charts to pdf, I noticed some elements in the charts were missing in the converted pdf.

Code:
var doc = new Document(@“test.docx”);
doc.Save(@“asposeoutput.pdf”);

I’ve attached the test files and a screenshot for your reference. The black dots in the charts are missing in the pdf.

image.png (64.8 KB)
test.zip (150.1 KB)

Could you please take a look?

Thanks,

@ServerSide527,

We tested the scenario and have managed to reproduce the same problem on our end. For the sake of correction, we have logged this problem in our issue tracking system. The ID of this issue is WORDSNET-17559. We will further look into the details of this problem and will keep you updated on the status of correction. We apologize for your inconvenience.

The issues you have found earlier (filed as WORDSNET-17559) have been fixed in this Aspose.Words for .NET 18.11 update and this Aspose.Words for Java 18.11 update.