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Elements of EMF Image Are Missing when Converting Presentation Slide to PNG

Aspose.Slides Product Family
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#1

Hi,

Issue : PPT Slide containing an image is rendered incorrectly.

Attaching sample presentations with such shapes to reproduce the behaviour:
sample.zip (51.9 KB)

The generated image from code below shows incorrect snapshot of the slide.
OS : Windows 10
.NET 4
Kindly correct this for both .ppt and .ppts versions

var presentation = new Presentation(szPptxPath);
for (int i = 0; i < presentation.Slides.Count; i++)
{
    var thumbnail = presentation.Slides[i].GetThumbnail(1, 1);
    var imgSavePath = "./input/sample_slide_" + (i + 1) + ".png";
    thumbnail.Save(imgSavePath, ImageFormat.Png);
}

Regards,
Raman

#2

@sraman,
Thank you for describing the issue. I reproduced the problem with rendering the image from the PowerPoint presentation slide.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESNET-43802

You can obtain Paid Support services if you need support on a priority basis, along with the direct access to our Paid Support management team.

#3

Hi Andrey,

Is there an ETA for this ticket ?

Regards

#4

@sraman,
I requested plans for the issue from our development team. We will let you know soon.

#5

Hi Andrey,

Are we fixing this in March release ?

Regards,
Raman

#6

@sraman,
As far as I can see, our developers are working on the issue. Unfortunately, I don’t have any additional information yet. We apologize for any inconvenience.

#7

Hi Andrey,

Could we get an ETA for this, and an assessment of complexity of this issue.
Would moving it to premium support help in getting a fix this month.

Regards,
Raman

#8

@sraman,
I forwarded your questions to our development team. I will provide information as soon as I know.