Error 2869 when installing

Aspose.Words Product Family
1

I have read lots of forum posts about this issue. Apparently it has been seen for many years. Other than admin rights, I have not seen much to address it. I’m running Vista and I have run the installer as admin and even disabled UAC, but can not get Aspose.Words to install. When installing Aspose.Total, all tools installed except for Aspose.Words and Aspose.Spelling.

I have seen references to IIS being required. Is this true? I didn’t see that as part of the “official requirements”. I do have IIS installed, but it is disabled. I am, however, running Apache.

I saw a reference to a “DLLs only” package, but haven’t found any documentation on what I’m supposed to do with them. Put them in an Aspose.Words folder? Put them in Windows? I installed on another system and looked at the Aspose.Word folder, but none of the files from the “DLL only” package are found there. Did they get put elsewhere? The folder structure of Aspose.Words seems very different from the other packages. Most/all of the others have a “Featured Demos”, “Help”, and “License” folder. So, I’m not entirely convinced that my other machine installed things correctly even though there were no errors.

Please advise on how to get my system setup so that I may eval Aspose.Words as easy as if the install succeeded.

2

Hi

Thanks for your inquiry. Could you please attach screenshot of the error message you receive upon installing Aspose.Words? We tested installation package on Windows Vista and all works fine.
“DLLs only” contains only Aspose.Words.dll files for .NET 1.1 and .NET 2.0. This package does not contain documentation and demos. However, you can find documentation and demos on our site.
Here you can find Aspose.Words documentation:
https://docs.aspose.com/words/net/
Here you can download all Aspose.Words demos:
https://releases.aspose.com/words/net
And here you can run demos online:
https://products.aspose.app/
Best regards.

3

Here is a screencap of the error. I don’t think it will provide much additional info.

As I said, I ran it successfully on another Vista system (or at least no error occurred), so I know that it CAN work on Vista. But clearly based on the number of posts, there are many systems where the install fails for some reason. The error occurs after the installation progress bar goes to 100% (though it did so more than once).

Obviously the failing installation is the biggest issue, but my other issue isn’t really addressed by your reply or your references. Why does the “DLL only” package contain files that do not appear in the installation folder of my “successful install” system? I assume that the “Aspose.Words.dll” files which are part of the ZIP should be put in the installation folder under “bin\net1.1” and “bin\net2.0”. Perhaps these files were placed in “windows\system” or “windows\system32”, but I can’t find any documentation that states what files should go where when a SUCCESSFUL installation occurs. Please provide detailed documentation of what should be done with the “DLL only” ZIP file to make my system appear as if the install succeeded.

For example, in VisualStudio, under the “Add Reference->.NET” tab, there are a bunch of Aspose.* components for the MSIs that succeeded, but NOT “Aspose.Words” component. I want details on how to make VisualStudio be configured as if Aspose.Words succeeded (which presumably would make the component listed here).

Thanks for your help.

4

Hi

Thanks for your inquiry. There are two ways to display assembly in “.NET” tab of “Add Reference” dialog:

  1. Add folder where your assemblies are located in the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\AssemblyFolders
  2. Put your assemblies into the following folder:
    C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PublicAssemblies
    Hope this helps.
    Best regards.
5

Thanks for the info. That gets me going.

Which way does the Aspose.Total installer do it?

What about the other files (.idl, .tlb, .xml)?

6

Hi

Thanks for your inquiry. Aspose installers add registry keys. To work with Aspose.Words you do not need any additional files. You need only Aspose.Words.dll.
You can also just find DLL using “Browse” tab in the “Add Reference” dialog and add reference to the appropriate DLL.
Best regards.

7

We are pleased to announce the release of the free utility Aspose.Words Express 1.0. Aspose.Words Express is a small stand-alone utility that allows you to easily convert DOC, DOCX, RTF, HTML and ODT documents to EPUB. This application is the replacement to Aspose.Words for Microsoft Words and fixes any issues with the original add-in. It is avaliable from the downloads section here

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8

The issues you have found earlier (filed as 11487) have been fixed in this update.

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