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Error "Cannot extract the embedded font 'Calibri-Bold'. Some characters..." on exported PDF

I have Outlook *.msg file (file attached - please look into attached zip).

I tried to convert this file to PDF as following:
  1. MSG to MHT - using Aspose.Email
  2. MHT to DOC - using Aspose.Word
  3. DOC to PDF - using Aspose.Word
Resultant PDF shows error “Cannot extract the embedded font ‘Calibri-Bold’. Some characters may not display or print correctly” (screenshot attached - please look into attached zip).

Could you help me to resolve this issue?
Thank you.

Hi Josh,


Thanks for your inquiry.

Perhaps you’re using an older version of Aspose.Words; as I was unable to reproduce this issue on my side with Aspose.Words v11.10.0. I would suggest you please upgrade to the latest version of Aspose.Words. You can download it from the following link:
http://www.aspose.com/community/files/72/java-components/aspose.words-for-java/default.aspx

I hope, this helps.

Moreover, I have attached a PDF file that is produced with Aspose.Words 11.10.0 on my side here for your reference.

Best regards,