Hello,
We are subscribed to Aspose.total and have the license on our server.
We suddenly can not connect to Aspose thus converting any files .
The error : connection refused by
Nothing we have done recently that could cause this except that we subscribed to a premium SSL for our site.
What could be the issue and how can we connect ?
Thanks
Could you please provide more details about the environment you are using, such as the programming language and the specific Aspose product you are trying to connect to?
Product: Aapose.Total
Languages. PHP , C#
The issue you’re facing with Aspose.Total for .NET could be related to the SSL configuration after subscribing to a premium SSL for your site. It’s possible that the firewall or network settings on your server are blocking outgoing requests. So, you may verify that the necessary ports are open, and ensure that your server is allowed to communicate with Aspose’s endpoint. Moreover, you may whitelist Aspose’s server IP in your firewall/security settings to allow outgoing connections over SSL.
By the way, could you please provide more details on how you you are using Aspose for file conversions? Are you using the on-premise APIs, cloud-based APIs, or specific Aspose apps? Moreover, provide your complete environment details. Knowing the required details and other information will help us better understand your requirements and issue and thus we can provide appropriate assistance.