Error loading PSD - PsdImageException

Aspose.PSD Product Family
1

When trying to load the psd in the load throws the following error::

Unhandled exception. Aspose.PSD.CoreExceptions.ImageFormats.PsdImageException: Rgb and Lab modes can not contain less than 3 channels and more than 4 channels
at .. )
at ..()
at ..Process(Rectangle , Int32[] , Point , Point)
at .(Rectangle )
at List`1 , )
at ectangle , , , Int32, Int32 , )
at ectangle , , )
at .(Object )
at .(Object )
at .(MethodBase , Boolean )
at ()
at .(Boolean )

Full error:
FullError.png (50.4 KB)

I have tried with 2 different psd:
PSDExamples.zip (330 Bytes)

Code:
PsdImage image = (PsdImage)Aspose.PSD.Image.Load("C:\\input.psd");

Is there any explanation why this unhandled error happens? Thanks

2

Is there any news about this error?

3

@cristianortegaethofy

After investigation, I think that issue in ArtBoard layers. We don’t support them at the moment. We plan to add their support in this half a year.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PSDNET-1653

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

4

@Dmitriy.Sorokin ok, this ticket is for when this new feature comes out or for a more detailed bug check in development? just to know what times are planned

5

@cristianortegaethofy feature will be delivered in Asppose.PSD 23.10-23.11

6

Release 23.11 is out, but this issue doesn’t seem to be fixed, do you have any update?

7

@SriranjiniNv

I Increased priority of this task. Aspose.PSD doesn’t support ArtBoard Layers. At this moment, we plan to add the support of them in 24.3-24.5. If Aspose.PSD team will be able to make some workaround for this, it will be released earlier.

Also, please check our Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

8

Is there any news about this error?

9

@cristianortegaethofy unfortunately this task haven’t been started yet. At this moment it’s planned on 24.6, if there will not be more more prioirty task it’ll be started.

10

The issues you have found earlier (filed as PSDNET-1653) have been fixed in this update. This message was posted using Bugs notification tool by yaroslav.lisovskyi