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Error message

Apose Doc Uploader works sometimes, but this time I get this error:

Fatal error</b> : Uncaught exception ‘Exception’ with message
‘{“Message”:“Error ‘The specified file does not exist.’, Bucket
‘afc-filestorage’, FilePath
‘14371/10c7d5f4-92d7-4b31-9a0e-84bf8dbc79fe/Sauerheber-95-letters-to-FDA-11-10-15.doc’”}’
in
/home/fluoride/public_html/wp-content/plugins/aspose-doc-importer/Aspose_Cloud_SDK_For_PHP-master/src/Aspose/Cloud/Common/Utils.php:116
Stack trace: #0
/home/fluoride/public_html/wp-content/plugins/aspose-doc-importer/Aspose_Cloud_SDK_For_PHP-master/src/Aspose/Cloud/Words/Converter.php(38):
Aspose\Cloud\Common\Utils::processCommand(‘[http://api.aspo](http://api.aspo/)…’, ‘GET’,
‘’, ‘’) #1
/home/fluoride/public_html/wp-content/plugins/aspose-doc-importer/getAsposeDocContent.php(64):
Aspose\Cloud\Words\Converter->convert() #2 {main} thrown in **/home/fluoride/public_html/wp-content/plugins/aspose-doc-importer/Aspose_Cloud_SDK_For_PHP-master/src/Aspose/Cloud/Common/Utils.php** on line <b>116

What am I doing wrong?

Hi,

Can you please share the following details for further investigation?

  • Your App SID and Key
  • Your code to reproduce the issue
  • If you get this exception for all files or with some specific files only
  • Request URI you are sending to Aspose for Cloud

Please follow the instructions given at How to send your license file to Aspose staff to share the information.

Best Regards,