Error processing area top must be positive (Parameter 'areaToProcess')

Aspose.PSD Product Family
1

Saving psd gives me the following error:
"The processing area top must be positive (Parameter 'areaToProcess')"
MicrosoftTeams-image.png (59.0 KB)

Input files, psd and txt:
files-areaMustBePositive.zip (482 Bytes)

Code used:
Code-Source-AreaMustBePositive.zip (1.2 KB)

2

@cristianortegaethofy I’ll create task after the investigation

3

@cristianortegaethofy
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PSDNET-1775

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

4

Since the bug was checked, when is the solution estimated? or if there is any workaround?

5

@cristianortegaethofy planned for Aspose.PSD 23.11, ETA is the end of Nobember

1 Like
6

Hi @Dmitriy.Sorokin it happened again in another psd, has it been resolved yet?

7

@cristianortegaethofy PSD Format changes constantly with each update of Adobe Photoshop. Could you please attach the new file where it’s happened.

8

Ok, I’m going to send you the other psd, but I need the solution with the first case too. Until a fix comes out, is there any workaround? It’s been a long time since this ticket was opened.

9

@cristianortegaethofy please try ReadOnlyMode firstly. I’ll check what can be done additionally and then text you back.

10

Thank you for you answer. With ReadOnly Mode do you mean in the file properties? I need to modify it too, I’m going to try checking and unchecking it

11

I used the following code:

`using (var psdImage = (PsdImage)Image.Load(srcFile, new PsdLoadOptions() { ReadOnlyMode = true, LoadEffectsResource = true }))`

Later, I tested with that result of psd, with the same code but ReadOnlyMode set to false. However, I encountered a new error:

'The rectangle has no common processing area. Cannot proceed.'

Do you have any insights on this issue? What type of rectangle could potentially trigger this error?

12

@cristianortegaethofy the issue in rerendering of specific layer. So, the only workaroundt is to remove it or open file in readOnlyMode mode.

13

Ok, we need a fix for this bug. Is there any planning done for this problem?

14

@cristianortegaethofy we are working on it. Please, be patient. If I’ll not text you back in 2 days, please write here again.

1 Like
15

@cristianortegaethofy we’ve made investigation and appropriate fixes. This should be fixed in 24.6, the task is on code review status now.

1 Like
16

Thank you for giving it priority and solving it. Let’s wait for the new version

I am attaching a new psd, which had been requested before, with the same error, just to test just in case.
Test_2_Error_area_must_positive.zip (71.1 KB)

17

@cristianortegaethofy I’ll check it and then text you back.

18

Ok I wait for the result, thank you

19

@Dmitriy.Sorokin is there any news with the last psd? I can send you another psd if is necesary

20

@cristianortegaethofy please send additional file. We can check issue on new file too. There can be other, new problem.