Error viewing Pdf after conversion from docx

Hi,

I have been receing errors when trying to view pdf after converting from .docx
FYI, I am using Evaulation version and errors are appearing randomly.

Please find attached the two unhandled errors I have been getting.

Thank you!

Hi

Thanks for your request. Could you please attach your input and output documents here? I will investigate the issue and provide you more information.
Best regards,

PFA.

But this error is occuring at random times.
It is possible that you try converting .dotx to .pdf and won’t see any error.

Note: I have attached .docx instead of. dotx as your Attachment Upload control doesn’t allow to upload dotx files.

Hi

Thank you for additional information. Could you please also attach the corrupted PDF here? I will check it on my side and provide you more information.
Best regards,