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Error while saving document

Hi,

We have a problem while saving a file as HTML. I have minimized the contents of the file, but I cannot figure out what is causing the problem.

The anomaly was encountered on Aspose Word version 20.9

Here is the file and the error
BUG_00020.zip (2.6 MB)
BUG_00020.zip (2.61 MB)

@julien.mevel.isilog

We have converted the document to HTML using Aspose.Words 20.9 and have not faced the shared exception.

Please create a standalone console application ( source code without compilation errors ) that helps us to reproduce your problem on our end and attach it here for testing. We will investigate the issue and provide you more information on it.

Hi,

Here are all the elements to reproduce this exception.

In the zip file :

  • the original file ==> OriginalDocument.docx
  • the code to reproduce ==> csharpCode.cs
  • a screenshot of the error ==> Screenshot.png
  • the html file and its folder ==> (outputDocument.html + _OriginalDocument_files)

The problem seems to be with the fonts.

Thanks.

elements.zip (4.5 MB)

@julien.mevel.isilog

We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-21242. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.