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Error with Dropdown Menus in Footer

We have a customer who is using dropdown menus in a document footer to select options. These menus are not being translated into PDF properly when converted using Aspose. Instead of showing the selected option, they show a number. See attached file.

Hi William,

Thanks for your inquiry. I have tested the scenario and have managed to reproduce the same issue at my side. For the sake of correction, I have logged this problem in our issue tracking system as WORDSNET-11479. I have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

Hello,


Is there any update to this issue? The customer is still waiting for a solution.

Hi William,

Thanks for your inquiry. I would like to
share with you that issues
are addressed and resolved based on first come first serve
basis. Currently, your issue is pending for analysis and is in the
queue. I am afraid, we can’t provide you any reliable estimate at the
moment. Once your issue is analyzed, we will then be able to provide you
an estimate.

Thanks for your patience and understanding.

Hi Tahir,


Do you have any update on this case? The customer has been waiting for many months now for a resolution.

Thanks!

Hi William,

Thanks for your patience. Unfortunately,
your issue is not resolved yet. I have requested the development team to
share the ETA. As soon as any information is shared by them, I will be
more than happy to share that with you. We apologize for your
inconvenience.

The issues you have found earlier (filed as WORDSNET-11479) have been fixed in this .NET update and this Java update.


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