Evaluation Only. Created with Aspose.Words. Copyright 2003-2024 Aspose Pty Ltd

Aspose.Words Product Family
1

I have this deployed in Dev, QA, Mock, and PROD. Only in PROD am I getting this error. Yes, we purchased this.

2

Could you please provide more information about the specific error message you are encountering in PROD? This will help us assist you better.

3

Evaluation Only. Created with Aspose.Words. Copyright 2003-2024 Aspose Pty Ltd.

4

@bbrownuser Please check the following points:

  • Make sure your call to SetLicense gets executed. Step through in the debugger.
  • Make sure your code does not catch an exception thrown by Aspose.Words licensing code. For example, Aspose.Words will throw if it cannot find the license.
  • Make sure the input documents do not already have the evaluation message. Aspose.Words does not delete existing evaluation messages.
  • Make sure SetLicense is executed before you instantiate any Document object.