Excel Spreadsheet columns hidden on iPad/iOS

Aspose.Cells Product Family
1

We generate spreadsheets using ASPOSE Cells that contain table data filter filter headers. (The use can filter by specific values in the column.)

We notices that when opened on an iOS device, only the first column is ever visible. However, if we move that exact file to a Windows PC, open it and click Save in Microsoft Office, then move it back to the iOS device and open it, then all is fine and all columns are viewable.
We don’t know why opening and saving the file on a WinPC somehow “fixes” the issue.
Any ideas?
Thanks.
2

Hi,


We are sorry for your inconvenice

Could you provide us the template Excel file (generated by Aspose.Cells), also provide us some screen shots (if you could take on your iOS device) and attach them here. It will help us to trace your issue and fix it quickly.

We have also logged a ticket with an id “CELLSNET-41347” for your issue. We will investigate your issue to figure it out soon.

Thank you.
3

Here are the requested files:

iOS_screenshot.jpg - screenshot of the excel file opened in iOS/iPad default viewer
WinPC_screenshot.png - screenshot of the SAME excel file opened on Windows 8 PC in office
TotalPremiumByState.xlsx - the Excel file in question

Thanks!
Bill

4

Hi,


Thanks for providing us the template file and screen shots.

We have logged it against your issue id “CELLSNET-41347”, we will look into it soon.

Once we have any update on it, we will let you know here.

Thank you.
5

Good news. We updated our DLL to version 7.3.4 from 7.0.1 and that fixed the problem. I didn’t realize we were still using 7.0.1.

Thanks!
Bill
6

Hi Bill,


Good to know that your issue is resolved by the latest versions of the product. Actually I thought you are already using our latest versions.

Anyways, we have closed your ticket now. Feel free to contact us any time if you have any issue or have some other queries. We will be happy to assist you.

Thank you.