Execution freeze when saving email

Aspose.Email Product Family
1

Hi,

I’m working on a ubuntu machine with the aspose.email python library.
For some emails from a pst object, the save to html function gets freezed during the execution.
It freezes in “mapi.save(html_filepath, options)” line.
Here’s my code:

def extract_folder_contents(folder, personal_storage):
    final_table = []  # Initialize an empty list for each folder
    # Extract messages from the folder
    for message in folder.get_contents():
        if 'mapi' in locals():
            del mapi
        try:
            mapi = personal_storage.extract_message(message)
            raise RuntimeError("Proxy error(InvalidOperationException): Could not read message. The message data is probably corrupted. ---> ArgumentNullException: Could not find the data block by its identifier. (Parameter 'entry')")
        except:
            corrupted_email.append(1)
            pass
        
        
        if 'mapi' in locals():
            #Save the HTML original e-mails
            html_filename = f"{message.entry_id_string.replace('/', '')}.html" 
            html_filepath = os.path.join(html_email_directory, html_filename)  
            options = HtmlSaveOptions()
            options.html_format_options = HtmlFormatOptions.WRITE_HEADER | HtmlFormatOptions.WRITE_COMPLETE_EMAIL_ADDRESS | HtmlFormatOptions.RENDER_CALENDAR_EVENT
            # Ver isto para tirar attachments do calender ? https://reference.aspose.com/email/python-net/aspose.email.mapi/mapicalendar/
            try:
                mapi.save(html_filepath, options)
            except Exception as e:
                print(f"An error occurred: {e}")
                print(mapi.subject)
                pass

Customer,
Carlos Pinto

2

Hello @carpinto,

Could you share the pst file or the msg file causing the problem? If necessary, we will make the topic private.

Thank you.