Failed to Open the PowerPoint Presentation with a CMYK JPEG Image in C#

Aspose.Slides Product Family
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1

Hi,

I have a PPTX which I try to read using Aspose:

PptImgExporter.cs: line 109: Presentation m_presentation = new Presentation(szPptxPath);

This line gives error:

Aspose is not able to read this PPT. The error on the console:

Failed to open the presentation C:\Users\xyz\sample.pptx. May have CMYK JPEG image in there.
Exception - at Aspose.Slides.?? .(Presentation , Stream, InterruptionToken )
at Aspose.Slides.Presentation(Stream , Boolean)
at Aspose.Slides.Presentation.(Stream , Boolean)
at Aspose.Slides.Presentation.(String , Boolean)
at Aspose.Slides.Presentation…ctor(String file)
at AsposeHoster.PptImgExporter…ctor(String szPptxPath) in C:\Users\xyz\AsposeHoster\PptImgExporter.cs:line 109

Can you tell what might be the error ? Does Aspose support CMYK images in PPTX ? The PPTX belongs to one of our customers, so have not shared it here. Can you also let me know about the data protection policy at your side ?

Thanks,
bhav

2

@bhav

Can you please provide more details about the CMYK JPEG image and the specific error message you are encountering when trying to open the presentation?

3

@bhav,
We have not yet reported any issues with CMYK JPEG images. We would greatly appreciate it if you could share a sample presentation file and specify the version of Aspose.Slides you are using.