File not readable after converting to PdfFormat.v_1_3

Aspose.PDF Product Family
1

Hi,

Today contacted service specialist for technical issue we are facing and as per his advice filing the following issue.

For our application we need to convert all PDF files to version 1_3 and we are using aspose Document.Convert API for this purpose. The API is working fine for some files, but for others, after conversion unable to read file contents. Also observed default zoom size is set in 2000% to 5000% range while opening pdf file in adobe.

We are in the process of procuring aspose and this feature is critical for the project.

Code:

var doc = new Document("doc.pdf");

if (doc.Version != "1.3")

{

doc.Convert("error.txt", PdfFormat.v_1_3 , ConvertErrorAction.None);

doc.Save(pdfFile);

}

Attaching doc.pdf file (input file which we are trying to convert).

Appreciate your help in this matter.


-Krishna

2

Hi Krishna,

We are sorry for the inconvenience caused. While testing the scenario with the latest version of Aspose.Pdf for .NET 9.3.0, we have managed to reproduce the reported issue and logged it in our bug tracking system as PDFNEWNET-37053 for further investigation and resolution. We will notify you via this thread as soon as it is resolved.

Please feel free to contact us for any further assistance.

Best Regards,

3

Hi Krishna,


Thanks for your patience. We have a good news for you, your above reported issue,PDFNEWNET-37053, has been resolved and its fix will be included in upcoming release of Aspose.Pdf for .NET i.e. 9.4.0, after passing some QA tests. Hopefully it will be published in first week of July, 2014. However, we will notify you via this forum thread as soon as it is published and gets available for download.

Thanks for your patience and cooperation.

Best Regards,
4

Thanks a lot Ahmad. As we have to make our product build today (without the fix), could you please let us know what caused this issue? Is there a work around (like recreating PDF file so that we can bypass this error)? This will help us our support team to prepare well in case our customers face the same issue.

Appreciate your help in this matter.

5

Hi Krishna,

Thanks for your patience.

We are pleased to share that the [pre-release build of Aspose.Pdf for .NET 9.4.0](https://onedrive.live.com/redir?resid=3B2B50573BB4C927%21389) is ready for download. this build addresses the issue PDFNEWNET-37053 reported earlier. Please get the new build and try using it in your environment and in case you face any issue, please feel free to contact.

Please note that once the official release for Aspose.Pdf for .NET 9.4.0 is published, it is recommended that you remove this version and upgrade to official release.

6

Thank you very much. When are planning to release 9.4.0 version?


-Krishna
7

Hi Krishna,


Thanks for your inquiry. Hopefully, Aspose.Pdf for .NET 9.4.0 will be published today. However, we will notify you as soon as it is published and gets available for download.

Thanks for your patience and cooperation.

Best Regards,
8

The issues you have found earlier (filed as PDFNEWNET-37053) have been fixed in Aspose.Pdf for .NET 9.4.0.

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