Free Support Forum - aspose.com

Flowchart shapes are missing after convert to PDF

Convert a vsdx file to PDF, some shapes are missing, the file is attached here:
Visio and PDF files.zip (92.0 KB)

@braintimes

Thanks for contacting support.

Would you please again upload the sample files as we were unable to download it. It is possible that they did not get upload correctly. Furthermore, please share the platform in which you are working (e.g. .NET or Java). We will test the scenario in our environment and address it accordingly.

Hello, I uploaded the file again, and the platform is .NET.

@braintimes

Thanks for sharing files again.

We have tested the scenario in our environment using Aspose.Diagram for .NET 18.10 and were able to notice that the output PDF was not correct. Product Release Process.pdf (100.1 KB) Therefore, we have logged an issue as DIAGRAMNET-51565 in our issue tracking system for the sake of correction. We will surely keep you posted with the status of issue resolution within this thread. Please spare us little time.

We are sorry for the inconvenience.

It has been 7 months since this problem occurred. Can it be fixed?

@braintimes

Your issue will definitely be resolved however, issues in free support model are resolved on first come first serve basis. We regret to share that your issue could not resolved yet due to other issues logged prior to yours. We will definitely let you know as soon as we have some definite updates regarding issue resolution. We greatly appreciate your patience and comprehension in this regard. Please spare us little time.

We are sorry for the inconvenience.

The issues you have found earlier (filed as DIAGRAMNET-51565) have been fixed in this update. This message was posted using Bugs notification tool by philip.zhou