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Font issue converting from MS Word to PDF

we are noticing that some fonts are not converting properly from word to PDF using Aspose. we use mostly times new roman in our documents. we have seen a font in our document called TimesNewRomanPSMT. This font renders identically to times new roman in word and in a PDF rendered with word. however, using aspose, the font renders to some other font - looks like arial.

to work around this without having to change all our documents, is there a default that can be set in Aspose such that if it finds an unknown font, it will use times new roman?

Thanks for your assistance.

Hi

Thanks for your request. Could you please attach your input document, the output PDF and the font here for testing? I will investigate the problem on my side and provide you more information.

Best regards,

Attached word template, word generated PDF, and Aspose generated PDF.

Thanks for your assistance.

Hi

Thank you for additional information. Could you please attach the TimesNewRomanPSMT font here for testing?

Also please make sure this font is installed on your PC.

Best regards,

I’ve attached the fonts but a font called Times new romanPSMT does not exist. see also screen shot attached.

Hi

Thank you for additional information. The problem occurs because you use the font which is not installed on your PC, that’s why Aspose.Words tries to find some alternative font, that’s why the font is changed. As a workaround please try using fonts which are already installed on your PC.

Best regards,

Thank you for the reply. In many cases, our clients provide us with the templates so we are unaware of the fonts being used throughout. Is there a way that Aspose can be set to default to a specific font when it encounters a font that is not found or installed?

Hi

Thanks for your inquiry. Currently, there is no way to specify font, which will be used by default if some font is unavailable. Your request has been linked to the appropriate issue, you will be notified as soon as such feature is available.

Best regards,

thanks again. one more question please. is it possible to change the font of the overall word document using Aspose.Words so that whatever is specified in the word document, we would change it to Times New Roman 12 using Aspose.Words before generating the PDF.

Hi

Thanks for your inquiry. Sure, you can change font before converting document to PDF. You can use the same technique as described here:

Hope this helps.
Best regards,

The issues you have found earlier (filed as 12172) have been fixed in this update.


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The issues you have found earlier (filed as WORDSNET-2217) have been fixed in this .NET update and this Java update.


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