Free Support Forum - aspose.com

Font Issue in Linux environment

Hello,

We are facing some font issue after switch from Windows to Linux infra. We are able to find the right fonts but when we convert it from docx to jpg it’s getting bullet/messed. The strange part is that, the same codebase works well on OSX and Windows. We’ve tried to update, just for test, the Aspose lib and it render as expected with the current stable version (15.7.0(, unfortunately buy a new license is not an option for us now.

Someone have any idea or tip about how to fix this issue without need to update Aspose.words lib?

For aspose support, does exist any patch or bug fix who can I apply for Linux env?
We are running into Ubuntu 14.04.3 LTS (GNU/Linux 3.13.0-62-generic x86_64)

Attached follow 2 problem examples, first one with our current version (13.3.0) and another with the current stable Aspose.words version. Atacched also the docx base file.

Any tips, thoughts and ideas are welcome.

Thanks,
Mauricio Carvalho

Hi Mauricio,

Thanks for your inquiry. We
don’t provide support for older released versions of Aspose.Words.
Please note that we do not provide any fixes or patches for old versions
of Aspose products either. All fixes and new features are always added
into new versions of our products. Please download latest version of Aspose.Words from here:
http://www.aspose.com/community/files/72/java-components/aspose.words-for-java/default.aspx